This month’s product release includes updates to help you to better understand practice performance, garner more patient reviews, send timely and thoughtful automated patient communications, and more.
Triggers – Use triggers that are events from your PMS or RevenueWell platform to allow you to send automated campaigns or messaging. With more flexible triggers, you can customize your communication. Some examples are:
Automated Campaigns – Create campaigns that allow you to send on a recurring schedule to recipients that match the criteria of your campaign. With Automated Campaigns, you can select a schedule of how far before or after a trigger you want to send a campaign.
One Time Campaigns – Create campaigns that you wish to send to your audience just once.
Featured Campaigns – A banner where you can create recommended campaigns in just 3 clicks.
Reputation Management is live for all users and can be found in the side dock navigation. Once users connect their Google & Facebook accounts, RevenueWell will pull in reviews from those and other sites (including Yelp) for them to see. Once connected they can use the new review generation link in their review request campaign to generate more patient reviews on Google & Facebook. Within the app, users can also directly respond to Google & Facebook reviews without having to leave the site.