Your patients shouldn’t dread contacting your practice when they need to schedule an appointment or ask an insurance question. Getting in touch should be convenient and quick for the both of you. If it’s not, then you’re likely to lose patients to a practice down the road.
Inbound calls that go unanswered
Not everyone wants to talk on the phone. Phone allows you to connect with patients the way they prefer— whether it’s by phone, text, or even video. Give your patients different ways to get in touch so they’re more likely to keep coming back.
No matter how much you love your products or services, the one thing that can cause a ‘break up’, is the customer service. RevenueWell has an in-house customer support team that’s here for your onboarding, troubleshooting, and any questions you have along the way. You’ll always have a person to speak with.
More tools mean more tool switching impacting your focus and efficiency. Unlike a traditional landline, Phone can be integrated into your practice management system so that you can view all the critical patient information from one location. Better focus means more personalized conversations and stronger rapport.
These days your patients are getting bombarded with random phone calls and texts from numbers they don’t recognize. Having one number for patients to save on their phone means they’re more likely to respond and keep their oral health a priority.
Remote work is here to stay, and you should be able to do your job even when you’re not at the practice. RevenueWell Phone allows you to work from anywhere so you can stay connected to the practice and your patients.
Phone comes with a bevy of features, but you can tailor it to fit your unique practice, and change it as you grow. There's no need to jump through customer support to get the system tailored, but don't fear: we're here if you need us.