Effective Date: March 28, 2020
Revenue Well Systems (“RevenueWell” or “We”) respects your privacy and is committed to protecting it through our compliance with this privacy notice (“Privacy Notice”).
This Privacy Notice describes the types of information we may collect from you or that you may provide as a subscriber of our service when you visit the websites www.revenuewell.com and www.patientconnect365.com (each, a “Website”) and our mobile applications that you download from an official mobile application store, such as the such as the Apple App Store® or the Google Play Store® which may provide dedicated non-browser based interaction between you and our Websites (each, an “Application”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Privacy Notice applies to information we collect:
It does not apply to information collected by:
This Privacy Notice does not apply to information we receive about you as a patient of one of our subscribers and who may use our products and services as a result of their relationship with their healthcare provider. This may include information we receive about you from your healthcare provider as well as information we receive when you fill out a form on our Websites provided by your healthcare provider for an office visit or otherwise. This information is subject to your healthcare provider’s Notice of Privacy Practices and we only process such information in accordance with our agreement with your healthcare provider. Your healthcare provider, and not RevenueWell, is responsible for obtaining any required consents from you for the use of your personal information, including obtaining any required consents to communicate with you via SMS or text messages. If we contact you on behalf of your healthcare provider, you may opt-out from receiving such communications by clicking “update preferences” or “unsubscribe” in our emails, emailing us at firstname.lastname@example.org or, if you have received a text message, by sending “STOP” in response to such text message. We are not responsible for any personal health information you may transmit through our products and services. If you need to access or correct any information we have received about you from your healthcare provider, please contact your healthcare provider to access and update such information as permitted by law.
Please read this Privacy Notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites or the Application. By accessing or using our Websites or the Application, you agree to this Privacy Notice. This Privacy Notice may change from time to time (see Changes to Our Privacy Notice). Your continued use of our Websites or Application after we make changes is deemed to be acceptance of those changes, so please check the Privacy Notice periodically for updates.
Our Websites and Application is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Websites or Application. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on our Websites or the Application or through any of their respective features, register on the Websites or Application, or otherwise provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us through the contact information below.
We collect several types of information from and about users of our Websites and Application, including information:
We collect this information:
For Physicians and Dentists
We also collect information regarding your patients. Our collection and use of this information is not governed by this Privacy Notice and instead is governed by the applicable agreements with you for our services, including any applicable Business Associate Agreement.
Information You Provide to Us
The information we collect on or through our Websites or Application may include:
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Websites or Application, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Websites and Application and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
We use information that we collect about you or that you provide to us, including any personal information:
We may also use your information to contact you about goods and services that we jointly offer with third-parties’ that may be of interest to you. If you do not want us to use your information in this way, please see Choices About How We Use and Disclose Your Information.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this Privacy Notice:
We may also disclose your personal information:
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
You can review and change your personal information by logging into the Websites or Application and visiting your account profile page.
You may also send us an email at email@example.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We also may use automated data collection technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not honor such signals and we do not modify what information we collect or how we use that information based upon whether such a signal is broadcast or received by us.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
It is our policy to notify you of any changes we make to our Privacy Notice by email to the email address specified in your account and/or through a notice on the Websites’ home page or Application’s home screen. The date the Privacy Notice was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Websites or Application and this Privacy Notice to check for any changes.
To ask questions, comments, or complaints about this Privacy Notice and our privacy practices, contact us at:
Revenue Well Systems; 2275 Half Day Rd.; Suite 337; Bannockburn, IL 60015; firstname.lastname@example.org.