May 2023 Product Release Notes

This month we launched a major update to help you double your Google Reviews! It’s included in your package and takes 1 minute to set up. We also introduced a new Prior No Shows alert as well as Call Center Analytics. Read on for more!

Double Your Google Reviews

Simplify patients’ review-leaving process and double the number of reviews you collect. Just link your Google account to your new Reputation Management module!

“We have noticed a major difference in our Google reviews and have basically doubled our reviews.” - Chagrin Highlands Dental Group

Pro tip: if your Reviews Campaign isn’t active, you’ll also want to enable it here.

Want to learn more? Visit the Help Center -->

Prior No Shows Alert

In the Appointments tab, you can see which patients have a history of broken appointments. Use it to assess their risk of breaking again!

Pro tip: a broken appointment includes no shows and visits cancelled with less than 24 hours' notice.

Call Center Analytics

Create smoother patient experiences with reporting on call volume, duration, wait times, missed calls, and more. Multi-location practices will enjoy the real-time data to monitor production.