Walkthrough Demo
Test Drive Kora, Our New AI Virtual Assisstant
Follow these simple steps to see how our AI Virtual Assistant books an appointment for new and returning patients. Read through the instructions for the selected task and then make your call!
1. Meet Kora (Mentally First)
Before you call, know that Kora is our AI Virtual Assistant. She understands natural, conversational language—so talk to her like you would a friendly front desk pro. Please follow the next 4 steps closely to learn how to best test her capacity.
2. Your Mission
You’ll be booking a new patient appointment for a cleaning. Keep it casual: try saying,
"Hi, I'd like to schedule a cleaning" or "Can I book an appointment for next week?"
3. What to Expect
Kora will ask:
- If you’re booking for yourself or someone else (say it’s for you)
- If you’re an existing or first-time patient (say first-time)
- What type of appointment you want (say cleaning)
- Your personal details (hold tight for Step 5)
- When you’d like to come in (Step 4 will help)
4. Pick Your Time
Our test practice is “open” Monday–Thursday, 8 AM – 4 PM. Have a couple of options ready to offer, like:
- “Wednesday afternoon works well.”
- “Any availability for next Tuesday at 11?”
- “How does next Monday look?”
5. Ready? Here’s the Number & Test Patient Info
Dial 855-638-6452 and use this test patient profile when Kora asks:
- Name: Jennifer Grins
- Date of Birth: November 10, 1999
- Email: jgrins1999@gmail.com
- Address: 123 Monroe Street Windsor, California 60601
- Phone: 415-555-1212
Confirm the details, pick a time, and let Kora take it from there.
1. Meet Kora (Mentally First)
Before you call, know that Kora is our AI Virtual Assistant. She understands natural, conversational language—so talk to her like you would a friendly front desk pro. Please follow the next 4 steps closely to learn how to best test her capacity.
2. Your Mission
You’ll be rescheduling an existing cleaning appointment. Try starting with:
"Hi, I’d like to reschedule my cleaning,” Or “Can I reschedule my cleaning?"
3. What to Expect
Kora will:
- Ask for a few details to find your appointment (see Step 5)
- Confirm your current appointment (Step 5 provides you with the specifics)
- Ask for your new preferred time (Step 4 will help)
- Cancel the old appointment automatically once the new one is set
4. Pick Your New Time
Our test practice is “open” Monday–Thursday, 8 AM – 4 PM. Have a couple of options ready to offer, like:
- “Wednesday afternoon works well.”
- “Any availability for next Tuesday at 11?”
- “How does next Monday look?”
5. Ready? Here’s the Number & Test Patient Info
Dial 855-638-6452 and use this test patient profile when Kora asks:
- Phone: 415-555-1212
- Zip: 95403
- Date of Birth: November 10, 1999
- Current Appointment: Next Tuesday at 10 AM
Confirm the details, give your new preferred time, and let Kora handle the change.
1. Meet Kora (Mentally First)
Before you call, know that Kora is our AI Virtual Assistant. She understands natural, conversational language—so talk to her like you would a friendly front desk pro. Please follow the next 4 steps closely to learn how to best test her capacity.
2. Your Mission
You’ll be canceling an existing cleaning appointment. Try starting with:
"Hi, I'd like to cancel my cleaning" or "Can I cancel my appointment for next week?"
3. What to Expect
Kora will:
- Ask for a few details to find your appointment (see Step 5)
- Confirm the appointment she found
- Cancel it for you right away
4. Optional Next Step
If you’d like, when you cancel the appointment, you can tell Kora you want to book a new time instead—she can handle that in the same call.
5. Ready? Here’s the Number & Test Patient Info
Dial 855-638-6452 and use this test patient profile when Kora asks:
- Phone: 415-555-1212
- Zip: 95403
- Date of Birth: November 10, 1999
- Current Appointment: Next Wednesday at 2 PM
Confirm the details, say you want to cancel, and let Kora take it from there.
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