The Well Podcast: The Modern Dental Front Desk Reboot Using AI Tools

It's time to give your front desk a reboot: fewer missed calls, fewer insurance surprises, and more time with patients so they keep coming back. After all, your front desk team has one of the most important jobs at your practice. They're the first people your patients meet, and the last impression they leave with. In this episode of The Well, we sit down with Kyle Summerford, Founder and President of the Dental Office Managers Alliance (DOMA), to talk about how tools like an AI Receptionist and AI Insurance Verification give understaffed front desk teams the backup they need to catch after-hours calls and verification issues before they turn into an awkward conversation at check-in. Watch the full conversation below.