RevenueWell Launches Dental Insurance Verification

RevenueWell, a leading patient experience software and digital marketing services partner for dental practices, is pleased to announce the launch of a new product: Dental Insurance Verification. As an add-on to the Marketing Platform, dental insurance verification helps dental practices deliver accurate, reliable insurance information to patients for better care and satisfaction. The tool automates the verification process so front office teams can provide up-to-date insurance information to patients, so they know what’s covered and what they’ll owe.

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"Dental practices continue to carry the burden of inefficient, inaccurate, and often costly insurance verification tools. The amount of time spent every week to verify a patient’s active insurance is astounding, not to mention the efforts going into training new office staff on how to do it," said Steve Prosser, Chief Technology Officer at RevenueWell. "RevenueWell’s automated insurance verification takes a novel approach by automatically validating insurance directly from provider portals and clearinghouses, then cross-referencing and cleansing the results. Our solution provides much greater accuracy, with access to a significantly larger pool of providers and treatment codes to automatically verify against.”

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Verifying insurance is a time-consuming process that involves calling or logging into different provider portals to collect information. With RevenueWell’s insurance verification, it alleviates some of the burden for front office teams by providing full verification and eligibility reports to assist putting together cost estimates for patients. This is done by using a powerful combination of pulling data directly from the provider portals and clearinghouses to verify information.

How it works

Insurance verification enables practices to verify a patient’s insurance prior to their appointment. Practices will get a full verification form if this is the first appointment after the insurance renewal date. For each follow up appointment in that year, they'll get an eligibility report. Practices can download all this information directly from RevenueWell and use this information to provide patients with cost estimates.

Key practice benefits

• High data accuracy -Receive accurate, up-to-date insurance information by pulling data directly from provider portals and a clearinghouse to verify coverage, cost breakdown, histories, and more.‍
• Better team efficiency - Minimize the time spent making phone calls and/or navigating provider portals with automation. Practice teams can spend more time with their patients and other critical tasks.‍
• Shorten appointment lead time - Verify insurance information faster so practice teams can get patients in sooner for their appointments, instead of waiting days or weeks waiting on insurance details by mail.
• Increase patient satisfaction - Facilitate transparent communication around coverage and costs with patients. This helps patients understand their financial responsibilities so they can make informed decisions around their dental care. Patients are more likely to return to the practice and accept treatments because they trust the practice team to give them the right information around their insurance.

“The launch of insurance verification is an exciting time for RevenueWell," said Katherine Shuman, CEO of RevenueWell. "Every tool we build is intended to help the practice team be successful in their jobs and deliver a positive experience for patients. And that’s what insurance verification does. It enables practices to automate the verification process, so they have confidence knowing the data they get back is accurate and reliable, making it easier to have transparent cost conversations with patients. This leads to better patient relationships, improved case acceptance, and higher patient retention, all of which help strengthen their reputation in their community and grow their practice."

For more information about RevenueWell insurance verification and how it can improve the dental practice’s insurance process, please visit https://www.revenuewell.com/dental-insurance-verification.

‍About RevenueWell

RevenueWell is the only comprehensive patient relationship platform offering software and services that empower dental practices to attract the right new patients, maximize practice performance, and simplify front office operations. RevenueWell helps solo practitioners, large DSOs, and specialists deliver better care and operate more profitability by combining ADA Member Advantage endorsed, industry-leading software with award-winning support and services. RevenueWell knows dental with over 40 years of deep dental expertise serving 11,700 thriving practices.