May 2025 Product Release Notes

In this release, we’re introducing a new human-like AI Virtual Assistant that will completely shift how you run a dental practice. Your new assistant is ready to take on 90% of your most routine patient management tasks, freeing you to focus on meaningful work that grows the practice and provides patients with standout care.  

Additionally, Dentrix Ascend users now have an integration with the ASAP List, so no double entry and extra work required.

New! RevenueWell’s Virtual AI Assistant

Step into the future of practice management with RevenueWell’s AI Virtual Assistant! Fully integrated into the Marketing Platform, meet your newest, reliable teammate, available 24/7, ready to take on the most time-consuming tasks that eat up your workdays. Here’s a peek of what it can do:

• Schedule, reschedule, and cancel appointments: Your new assistant will handle appointments across your website, phone, and text and answer general practice questions for patients, leaving you only to approve the appointments so you’re still in control of the schedule.  
• ‍Collect patient information: AI can detect missing patient demographic and insurance details and will automatically follow up with patients between 3-7 days prior to their appointment via phone and text to collect that information. You get notified when the information has been received, allowing for a smoother intake process and more current information on file.  
• ‍Send treatment plan follow ups: Never let a treatment plan follow up slip through the cracks again. Your assistant automatically follow ups with patients by phone and text ensuring patients are up to speed on your recommendations and have what they need to say “yes.”
• ‍Send collections reminders: AI automatically sends follow ups via phone and text to patients, so patients can pay on time, improving your collections.
• 24/7 Coverage: Available across your practice website, phone, and text so patients can get in touch with your practice as needed, even when you’re off the clock.
• Customize the web chat box: Practices can change the color, the chat box title to your practice name, the assistant persona’s name, and icon so it matches your practice brand.
• Complete flexibility: You stay in control. Use your AI Assistant how you want. Don’t want it managing reschedules or cancellations? Simply disable that setting.

Ready to take back your workdays? Sign up to get a first look and lock in an exclusive presale price while it lasts.

Dentrix Ascend ASAP List

Managing your ASAP List just got a whole lot easier. Patients marked as ASAP in Dentrix Ascend instantly show up in your RevenueWell ASAP List. No manual entry required. With your list always up to date, it’s a breeze to fill last-minute cancellations and keep your schedule full.  

Check out this Help Center article to learn more.