Built for dental
RevenueWell got their start in dental and have continued to create products and services specifically for this industry. Exclusively endorsed by ADA Member Advantage, we work with 11,700+ practices, from solo to group practice and everything in between, so we understand the unique challenges the dental industry faces and can offer the right set of solutions to fit your needs.
Not dental specific
Solutionreach also got their start in dental. Since then, they’ve expanded into 8 other healthcare verticals. That’s helpful if you’re a dental practice that offers additional services like dermatology or OB/GYN. Or, if you’re planning to expand into another healthcare vertical. But if your niche is dental? Then, some of their products and recommendations may not align with your practice needs and goals.
9.4/10 customer support
The customer experience can make or break a relationship, even when your customers love the products and/or services. It’s why we take a holistic approach to the customer experience, from onboarding to retention, and treat practices like partners. We make sure every practice is set up for success with the right tools, training, and support. On G2, we have a 9.4/10 on customer support compared to Solutionreach’s 8.4/10. And on Capterra, we have a 4.7/5 for customer service compared to Solutionreach’s 3.6/5.
Every practice has a dedicated customer success manager, so you always have someone to talk with if you need help. Customers also have access to our extensive Help Center and Revenuewell Academy, so you’re getting the most out of our solutions 24/7.
8.4/10 customer support
Since Solutionreach serves multiple healthcare industries, their customer support is a different experience. You may not get the help you need like you would with a more industry-specific vendor who always has someone you can speak with and is responsive.
Products and services from web to waiting room
RevenueWell isn’t only a patient engagement platform. We also have a full-service digital marketing team dedicated to marketing your practice, building your online presence, and getting you the right new patients. This includes website design, SEO, paid advertising, social media, and more. You have a true end-to-end partner when you work with RevenueWell because our products and services help the practice team, the practice, and your patients.
Only a patient engagement platform
Solutionreach has a powerful patient experience platform, but they don’t have the digital marketing services, like website design, SEO, and paid search that help you bring more of the right new patients to your practice. You can’t expect people to know that your practice exists if you’re not marketing it. Every practice, no matter their size, needs digital marketing to build and maintain an online presence that gets you noticed.
Dental specific campaigns to connect with patients
RevenueWell has a mix of automated campaigns and customizable campaign templates to help you stay engaged with patients. Campaigns also include advanced targeting capabilities, like CDT codes, patient balances, pre-med requirements, PMS custom codes, appointment types, and more, so you can send personalized messages to specific patients. RevenueWell also has treatment plan follow up and pre and post-op instructions so patients get the right treatments when needed.
Basic email marketing
Solutionreach has a wide breadth of campaigns, but they lack the deep functionality and industry-specific templates and CDT codes that RevenueWell has. And without CDT codes, it’s also challenging to send custom post-op instructions to patients after a specific procedure like a crown or implant. This makes it harder to provide patients the personalized care that helps them be in control of their own dental health.
Robust analytics
RevenueWell’s robust reporting and analytics tool, Insights, tracks critical KPIs like case acceptance, hygiene reappointments, and more, all of which impact your practice growth and the patient experience. You can see what each metric means, what activities are driving that metric, and get a mix of tactical and strategic tips to influence those metrics. Insights make it easy to understand your performance and see your potential so you can prioritize your tasks around these metrics.
Basic campaign analytics
Solutionreach offers campaigns analytics so you can track open rates and other email metrics, but they don’t have the in-depth analytics that allow you to drill down into what impacts practice growth. Being able to monitor your performance in real-time and see tips to improve it helps you focus on what matters most - your patients.
Essential tools part of every plan
There are certain foundational tools every practice needs to get up and running like basic online forms, online scheduling, and texting, to name some. Each of our Plans includes these essential tools to help modernize your practice and give you tools that people expect on both sides of the front desk. We don’t see them as add-ons. This means we won’t tack on additional fees for the basics.What you see in each Plan is what you get out of the box.
Basic tools that are add-ons
Solutionreach has two comprehensive plans for practices to choose from, but some of their tools like online scheduling and intake are an additional cost. These are critical tools that practices should have access to simply because your practice team and patients need them.
Built for dental
RevenueWell is - and always has been - build for dental practices. Endorsed by ADA member Advantage, we work with 11,700 practices, from solo to group practice and everything in between, so we wunderstand the unique challenges of the dental industry, and we're laser focused on creating solutions built just for you.
9.4/10 customer support
With a 9.4/10 customer support rating on G2.com, our customer experience is unmatched. We take a holistic approach to customer support from onboarding, to support to retention, they're all allocated the same attention from our team. We're passionate about ensuring every practice is set up for success with the right tools, training, and support. Every practice has a dedicated customer success manager, so you always have someone to talk with if you need help.
Products and services from Web to Waiting Room
RevenueWell isn't just a patient engagement platform. We also have a full-service digital marketing team dedicated to marketing your practice, building your online presence, and getting you the right new patients. This includes website design, SEO, paid advertising, social media, and more. You have a true end-to-end partner when you work with RevenueWell because our products and services help your practice team, your practice, and your patients.
Dental specific campaigns to connect with patients
RevenueWell has 100+ pre-built, customizable campaign templates designed specifically to help you stay engaged with patients, even petween visits. Campaigns also include advanced targeting capabilities, like CDT codes, to help you send specific messages to individual patients. RevenueWell also has treatment plan follow up and pre and post-op instructions sopatients get the right treatment when it's needed.
Not dental specific
Weave serves dental, but they also serve 15 other industries, sotheir products are built to be one size fits all, as opposed to RevenueWell, who specializes only in dental. As a result, they dont have the in depth experience and knowledge to help practices the way RevenueWell can
8.7/10 customer support
Since Weave spans multiple industries, their customer support is a different experience. You may not get the help you need like you would with a dental-specific vendor. Larger companies sometimes mean longer wait times, longer resolution times, and less time spent talking to a human. Sometimes thats okay. Other times? You need to speak with someone.
Only a patient engagement platform
Weave has a robust patient communications platform, but they don't offer digital marketing services, like website design, SEO, and paid search. Marketing your practice is an essential part of your practice growht. It's hard to scale your practice if people don't know it exists.
Basic email marketing
Weave has an email marketing tool, but they lack the in-depth functionality and CDT codes that RevenueWEll has. This makes it harder to engage with patients and target them with the right treatments, and the content feels less personalized.
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