RevenueWell is much more than an appointment confirmation system. Yet we realize that communicating to patients about their appointments is one of the highest-value activities for a solution like ours to automate. RevenueWell meets this challenge in spades, letting you configure an intelligent, automatic communication for every part of the appointment lifecycle.
As simple as it sounds, giving patients a way to request their appointments from your emails, on your website or your social media page has a major impact on your patient flow. For new patients, this capability means they don’t have a reason to move to the next doctor down the list when they’re looking for a provider in the afterhours. For existing patients, letting them request an appointment on the spot from your recall reminder or a promotional campaign greatly increases the effectiveness of your message.
When a new appointment is scheduled or moved by your staff, RevenueWell sends the patient a convenient Save-the-Date reminder letting them easily add the appointment to their smartphone or online calendars. No more writing out appointment cards or unnecessary delays at the front desk!
From the long-range Postcard Reminder to the Same Day Reminder sent just hours before their appointment, RevenueWell lets you time each appointment-related message to maximize the convenience for the patient and effectiveness for your front desk staff. Want to send reminders for Monday appointments on a Thursday? No problem. Want to avoid communicating to patients over the weekend? We’ll send these reminders on a Friday instead. RevenueWell will map into your existing process instead of making you adjust to somebody else’s.
When you schedule multiple family members to come in on the same day, RevenueWell picks that up and confirms everybody with a single email, text message or phone call to the responsible party. This even works for Postcard reminders and Save-the-Date messages — letting the mom or dad quickly add every appointment to their mobile device.
The best part about RevenueWell’s appointment confirmation features is that they run completely in the background — updating your practice management software throughout the day as patients confirm. This way, you have a complete, real-time picture of your schedule without having to go back and forth between the two systems.
Despite everyone’s best intentions, last-minute cancellations happen. When they do, RevenueWell helps keep your team productive by helping you fill these appointments with patients pulled from your practice software’s ASAP list. You can send a quick phone call or a text message to them with just a few clicks — and keep your schedule full.
Want to learn more!? Schedule a fun online demo with one of our team members. You'll be glad you did.