In this post, President and CEO of The Practice Mechanic Rick Garafolo walks us through his three-rule process to staying compliant when responding to comments or reviews on social media and gives his best tip for managing social media safely under HIPAA. Can responding to reviews […]
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ADMC president and co-founder of The Nash Institute Debra Nash discusses how great customer service is the gateway to all things special in your dental practice. “Customer service isn’t a department, it’s a state of mind.” In these 10 these words, Debra Nash explains exactly why […]
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Popular HIPAA questions, as answered by RevenueWell affiliate and Practice Mechanic, Rick Garofolo. RevenueWell recently hosted a webinar that sought out to debunk six popular myths pertaining to HIPAA. The webinar turned out to be one of most well-received online presentations to date. After fully laying […]
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There are plenty of popular HIPAA myths floating around on the internet. We’re here to bust those myths and set the record straight! The Practice Mechanic, Rick Garofolo stopped by RevenueWell’s Practice Perfect webinar series to break down several prevalent inaccuracies regarding HIPAA. A master of […]
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Dental office manager is an incredibly rewarding, albeit time-consuming job. In a recent AADOM podcast FAADOM alumna Deana Zost explains why it’s so important for all managers to find a little bit of “Me Time.” When it comes to dental practices, office managers are the straw […]
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The benefits of electronic forms range from saving money to enhancing the quality of life for patients and team, making their addition a no-brainer for modern dental practices. The world is moving away from paper. From filing taxes to paying the electric bill, the shift to […]
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What happens when a team member calls out sick or is out of work for days with a family emergency? In this post, Platinum Practice Solutions founder Kelly Lynch explores how scenarios like these are best handled by a cross-trained team with the right systems in […]
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It is no secret that having a good dental schedule is the key to running a successful practice. The schedule is the heartbeat of a dental practice, but it’s also the system most likely to give you a heart attack if not running properly. What makes […]
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We recently sat down with Laura Hatch, founder and CEO of Front Office Rocks, to discuss her new book Step Away from the Drill and understand everything it takes for dental team members to truly shine. In her section of our 2018 guide to practice growth, […]
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Creating harmony throughout a dental team is often the difference between a thriving practice and one that battles dysfunction. We spoke with practice culture specialist Judy Kay about teamwork in the office. From the first moment you speak with Judy Kay Mausolf, it’s easy to see […]
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